InTone
Michael Benedict Teves has extensive experience in business development and operations, currently serving as the Director of Business Development at Adept Outsourcing Philippines and the Director of Operations at The Local Pro, both since December 2022. In addition, Michael is a Business Development Partner at InTone as of June 2023. Previously, Michael held the position of Senior Manager of Business Development and Administration at Fusion BPO Services Phils. Inc. from June 2017 to September 2022 and served as an Advisor/Consultant to the CEO at SupportSave Solutions, Inc. from June 2016 to January 2018. Michael's educational background includes a degree from Silliman University (2005-2009) and Sacred Heart School-Ateneo de Cebu (1993-2005).
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InTone
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InTone offers a personalized AI accent neutralization technology, on a mission to improve communication around the globe. With the global trend of outsourced customer support, InTone brings the quality of offshore customer support calls to a new level. By enhancing understanding between call center agents and customers, companies can reduce the need for language training, while processing more calls and improving customer satisfaction.