Jay Johnston

Jay Johnston is a skilled and experienced technical support professional with a strong background in providing customer support for various companies in the technology industry. Jay has held positions such as Manager of Technical Support at CareerArc and currently at Intoo USA. With a BS and MS in Electrical Engineering from Worcester Polytechnic Institute, Jay has extensive knowledge in hardware and software troubleshooting, as well as expertise in audio analysis from previous roles. Jay's career highlights include managing support teams, providing specialized technical support, and delivering training in Sun systems and troubleshooting.