Your best option for savings accounts, checking accounts, consumer/business loans in Texas, Las Vegas and Michigan!

Finance

InTouch Credit Union

The Dallas office focuses on financial services, community development, HR, and retail operations to support regional growth.

Dallas

Plano 2 serves as a key operational hub for risk management, lending, marketing, and public relations activities.

Plano 2

The Frisco office focuses on financial services and human resources, fostering relationships and training across the organization.

Frisco

Kent Lugrand

Bridger Robinson

Katie Full

Tim McCoy

Kristen Schmieg-Jester

Gloria Smith

Matt Santee

The Operations and Administration team at InTouch Credit Union is responsible for ensuring the efficient delivery of member services and maintaining seamless branch operations. This team manages financial processes, oversees compliance, implements training programs, and supports the strategic planning of retail services across multiple locations, fostering a strong operational foundation for exceptional customer experiences.

Operations and Administration

The Loan and Financial Services team at InTouch Credit Union is dedicated to facilitating a wide range of lending options for members, including consumer and commercial loans. This team works collaboratively to process loan applications, provide personalized financial advice, and ensure a smooth funding experience, all while enhancing customer satisfaction and supporting the overall financial wellness of their members.

Loan and Financial Services

The Leadership Team at InTouch Credit Union is responsible for guiding the strategic direction and operational excellence of the organization. Comprised of key executives, including the President & CEO and various Senior Vice Presidents, this team collaborates to enhance member services, optimize delivery channels, and drive growth across multiple regions. Their focus includes fostering innovation in lending, marketing, and retail operations to ensure a best-in-class experience for members.

Leadership Team

The Information Technology and Database Management team at InTouch Credit Union is responsible for maintaining the integrity and security of the organization’s data systems. They oversee database management, ensure efficient data processing, enhance network infrastructure, and implement cybersecurity measures to protect sensitive information, all while supporting seamless access to banking services for customers across Texas, Las Vegas, and Michigan.

Information Technology and Database Management

The Marketing and Communications team at InTouch Credit Union is responsible for promoting the credit union's financial products and services through targeted marketing strategies and effective public relations initiatives. They analyze market trends, develop engaging content, and deliver educational resources to enhance member engagement and brand visibility across Texas, Las Vegas, and Michigan.

InTouch Credit Union

Org chart

Teams

Operations and Administration

Loan and Financial Services

Leadership Team

Information Technology and Database Management

Marketing and Communications

Offices

InTouch Credit Union

Org chart

Teams

Operations and Administration

Loan and Financial Services

Leadership Team

Information Technology and Database Management

Marketing and Communications

Offices

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