Jefferson Salubon is currently the Sr. Director of Digital Solutions at IntouchCX, having previously held roles as Sr. Director of Workforce Operation and Intelligence and Director of Business Intelligence within the same company. With experience in a variety of sectors including technical, financial, and customer service, Jefferson has effectively optimized workforce management to meet financial targets and KPIs. Prior to joining IntouchCX, Jefferson served in leadership roles at PCCW Teleservices and Paxys Global Services, focusing on business intelligence and workforce management. Jefferson earned a Bachelor of Science in Computer Science from the System Technology Institute in 2005.
Location
Calabarzon, Philippines
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