Lester E. is a Certified Learning and Development Professional (CLDP®) with over 15 years of experience in the outsourcing industry, currently serving as a Knowledge Manager at IntouchCX since 2025. Previously, Lester held various roles, including Associate Training Manager at Ubiquity and Training Manager at ResultsCX. Known for expertise in creating data-driven training programs, Lester has been recognized for excellence in partnership and is passionate about fostering collaborative learning environments. Lester's career reflects a strong commitment to aligning training with organizational goals and improving operational efficiency.
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