Melodee Meek is an Operations Director specializing in process improvement, financial analysis, team building, and results attainment. With nearly 20 years of experience in leading contact center programs, Melodee has a proven track record of developing high-performing teams and promoting a positive culture that enhances client and customer satisfaction. Currently, Melodee serves as the Sr. Director of Operations at IntouchCX, previously holding various leadership roles at iQor, where significant improvements in productivity and employee retention were achieved under their guidance. Melodee is recognized for detail-oriented leadership and a high emotional intelligence that fosters strong relationships and performance.
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