Michelle David has extensive experience in operations management, customer service management, and client relationships. They held various leadership positions at IntouchCX in 2021, progressing from Senior Operations Manager to Director of Operations. Previously, Michelle worked at Upwork in Trust and Safety, and at JPMorgan Chase & Co. as a Risk Management Analyst II and Fraud Analyst. They began their career at Xerox as a Travel Specialist after earning a Bachelor's Degree in Psychology from St. Scholastica's College, Manila, and are currently pursuing a Master's degree in Clinical Mental Health Counseling at Walden University.
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