Prashant Mungekar

Prashant Mungekar is a seasoned Workforce Management professional with 15 years of experience, currently serving as a Senior Manager at IntouchCX. Previously, they held positions such as Team Lead at Firstsource and Assistant Manager at Teleperformance, focusing on resource planning, scheduling, and client management across various sectors, including telecom and healthcare. Prashant has demonstrated exceptional relationship management and communication skills, alongside a commitment to training and mentoring colleagues. They are certified in Lean Six Sigma - Green Belt, highlighting a strong foundation in data analysis and process improvement.