Sonia Lopez

Sonia Lopez is an HR and Talent Acquisition Leader with a focus on high-volume hiring across the LATAM region. They have extensive experience in project management and have successfully implemented onboarding and retention programs while maintaining key performance indicators such as Fill Rate and Cost per Hire. Currently, Sonia serves as the Sr. Director of Recruitment at IntouchCX, following a previous role as Sr. Manager of Talent Acquisition, where they managed significant hiring volumes and multi-country operations. Prior to this, Sonia worked at Concentrix in various HR roles, enhancing candidate experience and workforce planning across multiple Latin American countries.