Sonya Payne

Sonya Payne, SHRM - CP, is an experienced Human Resources professional currently serving as Human Resources Director at IntouchCX since June 2025. Previously held various HR roles including Labor Relations Manager and Divisional Human Resources Manager at Walmart from April 2010 to May 2012, where responsibilities included managing compliance, conducting facility audits, and developing talent programs. Additional experience includes roles such as Human Resources Business Partner at Grand Canyon Education, Inc., Global Human Relations Manager at Rain Bird Corporation, and Regional Human Resources Manager at Walgreens, with a focus on employee relations, team member engagement, and operational HR strategies. Sonya holds a Master of Science in Business Administration and Human Resources from Central Michigan University and a Bachelor of Science in Business Administration from Mercer University.