Vinay Nag is an Associate Director in Workforce Management at IntouchCX, where they have been leading initiatives since 2022. With over 18 years of experience in the Customer Service BPO industry, Vinay has held various managerial roles, including Senior Manager of WFM at Telligent Support LLP and Unit Manager at mphasis. Vinay's educational background includes a Bachelor's degree in Business/Commerce from Karnataka State Open University, obtained from 2012 to 2015.
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