Vinod Kumar is a Senior Operations Manager with extensive experience in service delivery and operations management. Since 2025, they have served as a Senior Service Delivery Manager at IntouchCX. Previously, Vinod worked as an Operations Manager at Infosys BPM from 2016 to 2022 and held various roles at 247-inc starting in 2011, including Asst Manager and Ops Manager. Vinod holds a Bachelor's degree in Accounting from Chhattisgarh University, where they graduated with First Class honors in 2005.