William M. is an experienced operations manager currently working at IntouchCX since August 2022. Previously, William M. held various roles at Teleperformance from September 2015 to November 2016, including team lead, customer service representative, and ACCM, demonstrating a strong foundation in customer service operations. William M. also served as a senior team lead at 24-7 Intouch from November 2021 to August 2022. William M. holds a degree in psychology with a focus on human resources management and personnel administration from Politécnico Grancolombiano.
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