DeAndra Scheidt has a rich history in customer service and management, beginning at Expedia Group from October 2000 to April 2006, where roles included Customer Service Agent, Customer Service Supervisor, and Service Delivery Manager. In these positions, DeAndra successfully handled customer concerns, coached employees, and facilitated cross-functional collaboration. Following Expedia, DeAndra served as a Client Retention Specialist at ChiroTouch, a Client Service Specialist at PSI Services LLC, and currently stands as a Customer Success Manager at Intradiem, focusing on maximizing customer value and analyzing utilization metrics. DeAndra holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from the University of Phoenix, completed in 2007.
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