John Ludwig serves as an Enterprise Service Account Manager at Intrado Life & Safety since June 2022, while also holding the position of Technical Trainer at Intrado since December 2018, where responsibilities include presenting training on 9-1-1 software and developing a company-wide certification program. Prior experience at West Corporation spans from 2007 to 2018, including roles as a Tier 1 Support Specialist, VoIP Data Analyst, and Associate Data Analyst, focusing on troubleshooting, support for VoIP networks, and E9-1-1 database management. John began a career in financial services as a Financial Service Advisor at Elevations Credit Union from 2005 to 2007. John Ludwig earned a Bachelor of Arts in Psychology from the University of Colorado Boulder and an Associate's of Art from Front Range Community College.
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