Jackie L. has over ten years of diversified experience in the financial services industry, currently serving as a Principal Customer Success Manager at IntraLinks since July 2011, where responsibilities include client consultation and project management. Previous roles include Account Manager at Zacks Investment Research, focusing on service level agreements, and Relationship Manager at Computershare, Inc. Prior experience includes positions as a Human Resources Officer at J.P. Morgan Chase, resolving complex pension plan issues, and as a Senior Retirement Analyst at Discover Financial Services, assisting in the management of defined benefit pension plans. Jackie L. holds a Bachelor's degree in Journalism and Marketing from Southern Illinois University, Carbondale.
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