Katie Lomas

Katie Lomas is an accomplished professional in customer success and project management with extensive experience in managing client relationships and driving technical solutions. Currently serving as Service Account Manager and Principal Customer Success Manager at Intralinks since November 2018, Katie oversees approximately 300 client contracts, conducts training sessions, and acts as a client advocate to facilitate positive outcomes. Prior roles include Senior Customer Success Manager at Intralinks focusing on high-value enterprise clients, and Customer Success Manager at iPass where responsibilities encompassed project management and customer training. Katie also has experience in order management and billing analysis from positions held at McGraw Hill Financial and Lloyds TSB. A graduate of Blackfen School for Girls, Katie exhibits strong organizational skills and a commitment to client success across various sectors.