Stefan Krupnin is a seasoned professional with extensive experience in customer success and team management. Currently serving as Senior Manager of Customer Success at SS&C Intralinks, Stefan is responsible for identifying expansion and up-sell opportunities while collaborating effectively with Sales and Account Management teams to enhance customer retention. Previously, as Manager of Customer Success for the DACH region and partners, Stefan led a high-performing team across EMEA, focusing on team growth and alignment with global strategies. Stefan's earlier experience at Elavon Europe includes leading the Offline Team and North American Voice Authorization team, achieving significant cost savings and managing large teams to enhance operational efficiency. Educational qualifications include a Master of Science in Business Management from Kozminski University and a Bachelor of Arts in Slavic Languages from Universität Trier.
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