Laura D.

Laura D. is an experienced Quality Technical Analyst at Intralox since November 2018, where responsibilities include leading the transition to Power BI for Quality and Operations data reporting and developing data tools to enhance Manufacturing and Operations processes. Prior to this role, Laura D. spent over 15 years at Cox Communications, holding various positions including Field Service Manager for Operations Analysis, where analysis of departmental processes and recommendations for improvements were key responsibilities, and Field Services Manager of Quality, overseeing a team dedicated to quality enhancement. Previous roles also included Dispatch Supervisor, Operations Analyst, Technical Support Representative, and Data Specialist, each contributing to expertise in data analysis, operational efficiency, and customer service. Laura D. earned a Master’s degree in Business Administration and a Bachelor's degree in Business Administration with a focus on Management from the University of New Orleans.