Fred Conover

Fred Conover has a diverse background in IT support and management roles. Currently, they are the Senior Director of Support Services at Intras Cloud Services, where they lead a team of IT engineers, manages day-to-day operations, sets performance goals, and ensures high-quality service for clients. Before that, Fred worked as a Service Center Manager and LMS Administrator at Merakey, where they supervised daily service desk operations and focused on system availability and performance. Fred also has experience as a Help Desk Supervisor at Sonepar USA, overseeing help desk operations and improving technical service and customer support. Additionally, Fred worked as a Managed Services Engineer at Velocity Managed Services, specializing in troubleshooting and optimizing systems in the healthcare industry. Fred's expertise includes network connectivity, server administration, and performance tuning.

Fred Conover's education history includes attending the United States Marine Corps - Parris Island, although the specific dates and degree or field of study are not provided. In addition to their military training, they obtained a certification as a Microsoft Certified Professional from Sinclair Community College in Dayton, OH in 2003. Fred also obtained a certification as an Electronics Service Technician from Lincoln Technical Institute in Pennsauken, NJ in June 1994.