Jared Stratton is an experienced IT professional currently serving as a Senior IT Operations Specialist at Introhive, focusing on Customer Relationship Management (CRM) support through a SaaS platform. Prior to this, Jared held multiple positions at Skillsoft, advancing from Cloud Application Specialist to Cloud Application Engineering Analyst II, where responsibilities included troubleshooting the Percipio product and deploying necessary hotfixes. Additional experience includes providing technical support for Avaya products at Innovatia, serving as a Computer Repair Technician, and offering customer service for internet-related inquiries at Xplornet Communications. Jared's educational background includes a recent Coding Bootcamp from the University of New Brunswick and a Desktop Support degree from NBCC Woodstock.
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