Anthony Hardman

Anthony Hardman currently serves as Head of Assurance at Intrum, a position held since November 2023. Previously, Anthony worked at Arrow Global Group for over a decade, advancing through roles such as Senior Assurance Manager and Customer Complaints Team Manager, contributing significantly to assurance and complaint resolution. Prior experience includes serving as Assistant Manager for Retail Conduct Risk at Lloyds Banking Group, overseeing Conduct Risk policies, and as Senior Customer Relations Manager at Bank of Scotland, where resolution of executive-level complaints was prioritized. Early career positions involved key roles at Halifax Retail Bank, where Anthony achieved recognition for exceptional sales results and operational efficiency. Anthony holds a CeMap qualification from LIBF and an HND from Stockport College.