Chris Richards LLB (Hons) is a seasoned professional in customer support and financial services, currently serving as Senior Customer Support Manager at Intrum since September 2022. Previously, Chris held multiple roles at Wescot Credit Services Limited and Home Retail Group PLC, including Customer Payment Solutions Manager and Collections Manager, with a focus on late arrears and operations involving high-risk accounts. Chris has been actively involved in a Business Transformation Project within Argos Financial Services and Sainsbury's Bank, concentrating on developing strategies for customer remediation in complex financial situations. Chris's educational background includes a Bachelor of Laws from The University of Bolton and postgraduate qualifications in Commercial Law and Dispute Resolution from The University of Law, complemented by degrees in Psychology and Sports Development.
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