Diego Zanini

Diego Zanini is an experienced director with over 15 years in project management, process development, and digital solutions. They excel in leading large-scale transformation projects across multiple countries, most notably serving as the Global Process Development Director at Intrum. In this role, Diego oversaw operational processes in 24 countries, driving improvements and managing strategic initiatives. Previously, they held various leadership positions within Intrum, including Head of Business Process Management & Case Processing, where they optimized organizational processes and ensured high standards in operations. Diego holds a degree in Project Management and has successfully implemented transformative solutions that align with corporate objectives.