William Koonce is a System Technician at Intrust IT, where employment began in June 2022. Prior to this role, William worked as a Service Desk Technician at LogicalisUS from March to June 2022. In the hospitality industry, William gained extensive experience as a Server at The Cheesecake Factory from April 2019 to May 2022, and at Kanij OTR from May 2021 to March 2022. Earlier experience includes serving at Bob Evans Farms, Inc. from April 2017 to May 2019, and as a Customer Service Specialist at Kroger from August 2015 to April 2017. William Koonce holds a degree in Information Technology from the University of Cincinnati, completed in 2022.