Alice Chu, CPA, is a seasoned professional with extensive experience in customer experience management and tax analysis. Currently serving as a Senior Tax Analyst at Intuit since July 2020, Alice previously held several leadership roles in customer experience across prominent companies, including ExxonMobil, AIG, NRG Energy, and Thomson Reuters. Alice has a proven track record of developing and implementing successful customer advocacy programs and enhancing customer experiences in various sectors, particularly in tax and accounting solutions. With a Master's degree in Accounting and a Bachelor of Arts in Managerial Studies and Psychology from Rice University, Alice combines analytical expertise with a strong focus on customer satisfaction and operational excellence.
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