Amy Smith

Amy Smith is an accomplished professional in customer experience and client success, currently serving as a Staff Customer Experience Professional at Intuit since May 2025. Prior to this role, Amy held various leadership positions at GoCo.io, Inc. from November 2018 to May 2025, culminating in the role of Director of Client Solutions, where responsibilities included managing a substantial book of business, coaching Client Success Managers, and advocating for product growth. Earlier work experience includes an Operations Coordinator position at The Women's Home, where operational efficiency was enhanced through initiatives like an internal grant tracking system, and an internship with Nature Discovery Center, focusing on marketing and fundraising efforts. Amy holds dual Bachelor’s Degrees in Human Development and Family Studies from Texas Tech University and the University of Houston.