Arber Bela is a user research and experience expert currently working at Intuit as a Partner in QuickBooks Online Customer Success. They previously held roles as a User Experience Researcher at NTT DATA and UX R&D at Sony Europe, where they focused on enhancing user satisfaction and engagement. With a Bachelor of Science in Computer Science from Kingston University, Arber possesses extensive experience in bridging technical solutions with user empathy and is passionate about innovation in the UX field.
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