Joe Heaney is a seasoned Staff Product Designer at Intuit, where responsibilities include serving as an innovation catalyst and managing the global QuickBooks indirect tax capability. With a history of leading customer-focused design initiatives, Joe facilitated user research for new tax filing experiences and explored product validation strategies. Previous experience includes roles at the BBC as a Senior UX writer, freelance content strategist and designer, and web content management at Southbank Centre. Joe's extensive background in content creation spans various sectors, from arts and lifestyle writing at Dazed & Confused to strategic roles at Central YMCA and Green Banana Marketing. Joe holds an NCTJ Multimedia Diploma in Journalism and a Bachelor of Arts in Music from Goldsmiths, University of London.
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