Keith Gordon is a highly motivated expert in Workforce Management (WFM) with extensive experience in leading initiatives for Fortune 100 companies. They have held various roles at UPS, where they streamlined operations, directed service analytics, and managed financial planning for a $600M business unit. Most recently, Keith serves as the Group Manager for Real Time Operations at Intuit, overseeing strategy and execution while leading the evolution of Intuit's WFM to an AI-powered platform. Keith holds a Bachelor of Arts in Economics and Mathematics from Emory University.
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