Maher Ahmed is a seasoned customer experience leader with over 8 years of expertise in SaaS platforms, serving a diverse client base that includes large enterprises, SMBs, and startups. They have held roles such as Senior Manager of Customer Success at Intuit and Senior Customer Success Manager at OneTrust, where they focused on driving customer adoption and ensuring compliance with privacy regulations. Maher has also contributed to the healthcare sector as a Program Analyst for the Georgia Department of Public Health and has a background in health information management. Currently, they are involved in exploring agentic AI risk and enablement while also serving on the advisory board at Georgia State University and mentoring students in their early careers.
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