Nicholas Smith is a Senior Operations Engineer at Intuit, where they oversee system maintenance and enhance customer support tools. Previously, Nicholas served as a Support Systems Administrator at Mailchimp and as a Billing Manager, focusing on team performance and development. Earlier in their career, they worked as a Senior Technical Support Specialist at National Electronic Attachment, Inc., concentrating on training and resolving customer issues. Nicholas graduated high school from North Gwinnett High School in 2004.
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