Shane Chestnut is a proven leader specializing in Business Process Consulting, Continuous Improvement, and Customer Experience, currently serving as Principal CX at Intuit. With a Lean Six Sigma Black Belt, Shane has partnered with executive leaders across diverse industries to design and implement company-wide change initiatives. Shane's previous roles include Sr. Manager at Equinix and Manager of Process Improvement & Customer Experience at HD Supply Facilities Maintenance, where notable achievements included enhancing customer experience metrics and driving innovative solutions in business processes. Shane holds an MBA and a Master's in Industrial-Organizational Psychology from Alliant International University, along with a Bachelor's degree in Psychology and Business Administration from the University of San Diego.
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