Steve Rapp

Steve Rapp is an experienced professional with a robust background in business process improvement and technical services management. Currently serving as the Manager of Global Tech Services CRM at Intuitive since March 2010, Steve collaborates with Product Owners to implement impactful changes for business systems utilized by the Services Team. Previous roles at Intuitive include Global Business Process Improvement Lead, where Steve employed Lean Six Sigma methodologies to optimize processes for Field Service Teams, and Field Service Supervisor/Engineer, focusing on the maintenance and repair of robotic surgical systems. Prior to Intuitive, Steve gained valuable experience in the U.S. Navy Reserve as Customs, managing teams for US Immigration inspections and coordinating equipment movements from the Middle East. Also, Steve was the Equipment Maintenance Supervisor at OptiSolar, overseeing personnel in the maintenance of tooling machines and developing maintenance programs in collaboration with production teams. Steve holds a Bachelor of Science in Business from the University of Phoenix and an Associate's degree in General Studies from the same institution.