Emily O.

Head of Customer Experience at Textedly

Emily O. has a diverse work experience in various industries. In 2017, they worked as a Guitar Teacher at FineArtsMatter, where they taught private and group lessons to students. In 2018, they were a Content and Editorial Intern at Do615, responsible for content entry on the website and conducting interviews with artists and business professionals. In 2019, they interned at Lighting 100 as a Digital Media Intern, assisting with interactive promotions and participating in music meetings. In the same year, they also interned at Capitol Christian Music Group as a Digital Marketing Intern, providing support for online advertising campaigns and social media strategies.

In 2020, Emily worked as a Customer Success Manager at JumpCrew and Textedly, focusing on delivering excellent customer service. Emily then joined iHeartMedia in 2021 as a Digital Project Coordinator. Currently, they hold the position of Head of Customer Experience at Textedly, where they oversee customer relations and ensures a user-friendly platform.-

Emily O. attended Middle Tennessee State University (MTSU) from 2016 to 2019, where they obtained a Bachelor of Science degree with a concentration in Music Business. Emily'sfield of study focused on the Recording Industry.

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