Invita Company W.L.L., "Invita" is a Bahraini Stock Company owned primarily by one of the leading banks in Bahrain, Bank of Bahrain and Kuwait. Invita was established in 2005 capitalizing on the high Contact Center facilities to take care of inbound and outbound contacts and automated services, Including: customer services, technical help desk, queries and reservations, Telesales and telemarketing. Invita’s secure technology can also handle payment collection activities. To offers support that enhances the customer relationship management process through a trade-marked global technology “ Contact Center on Demand (CCOD) infrastructure”

Regardless of the size of your company, Invita’s Business Process Outsource and technology can enhance your company’s performance by managing and administering your non-core business lines, leaving you to focus on your core business. Invita’s contact experts will take care of all of your customer relationship management needs, both in terms of infrastructure, process and customer care.

Invita’s distinct professional approach to its business positions the company as the ideal provider of BPO and CRM On-Demand services. Using a holistic view to help clients achieve success, Invita’s services provide a comprehensive solution to streamlining processes while delivering top-quality customer communication.

InvitaBahrain

Rahul Bhalla

This department focuses on assisting customers with inquiries, resolving issues, and providing information about products and services.

Customer Support

This department focuses on assisting and providing support to customers regarding their inquiries and service needs.

Customer Service

This department oversees the coordination and administration of operational activities to ensure efficiency and productivity.

Operations Management

This department oversees the planning, execution, and completion of projects to ensure they meet organizational goals and timelines.

Project Management

This department focuses on identifying growth opportunities, building strategic partnerships, and driving sales initiatives.

InvitaBahrain

Org chart

Teams

Customer Support

Customer Service

Operations Management

Project Management

Business Development

Offices

InvitaBahrain

Org chart

Teams

Customer Support

Customer Service

Operations Management

Project Management

Business Development

Offices

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