Angela Bianca D.

Angela Bianca D. is a seasoned professional in project management, trade marketing, and customer success, currently serving as a Senior Global Customer Success Manager at Involves. Previously, Angela held various roles, including Customer Success Manager for Latam at Lett and Customer Analyst at Buckman, where responsibilities included managing client journeys and ensuring service quality. Angela's educational background includes a postgraduate degree in Customer Relationship Management from Senac Brasil and a bachelor's degree in Business Administration with a focus on Foreign Trade from Faculdade de Americana. Angela has also contributed as a Spanish language facilitator and as a volunteer within organizations focused on customer experience and employee engagement.