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Tanali Casellato

Analista de Backoffice II - Stage Ops at Involves

Tanali Casellato has a diverse work experience spanning multiple companies and roles. Tanali started their career in 2002 at Fidelity National Information Services, where they worked as an Operational Analyst Senior. Their responsibilities included training and supervising a team, providing customer support, organizing meetings and events, and developing improvement projects. Tanali also had extensive knowledge of credit card processes and call center operations. In 2011, they joined TIVIT as a Supervisor, where they monitored and provided feedback to the team, managed call schedules, and ensured adherence to guidelines. Tanali then transitioned to PayPal, where they worked as a Fraud Prevention Analyst, analyzing and mitigating fraud risks, verifying purchase and payment authenticity, and providing support to Sellers. Tanali briefly worked at Blueticket as a Fraud Analyst, analyzing customer registrations and purchases to identify potential fraudulent activities. Their most recent role is at Involves, where they started in 2017 as an Analyst of Support and Relationship II, before becoming a Consultant of Implementation II, and currently an Analyst of Backoffice II - Stage Ops.

Tanali Casellato started their education in 2014 at FGV - Fundação Getulio Vargas, where they obtained a degree in Leadership of Teams. In 2020, they enrolled in Estácio and pursued a field of study in Art and Art History, though they did not complete a specific degree in that area. However, they continued their education at Estácio and graduated in 2026 with a Bachelor's degree in Letters. Additionally, in 2023, they attended Edupass and completed a course on Emotional Intelligence.

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