Des McGaughrin is a seasoned telecommunications professional with extensive experience in various technical roles, currently serving as a Managed Services Specialist and Technical Support Specialist at INVOSYS since November 2020. Previous positions include Avaya support technician at Atrium Telecom Ltd, Telecomms Professional in self-employment, and Telecomms Support Analyst at Exertis UK. Des's career began as a Telecomms Engineer at Southern Communications and includes significant roles at Bay Telecommunications and itnetuk.com Ltd. Earlier experience includes a logistics support role at Salomon. Des holds educational credentials from Ulster University and QMC Basingstoke.