Roberto Iachizzi is a Senior Salesforce Solution Architect and Platform Owner currently leading Salesforce and AI-driven CRM initiatives at INWIT S.p.A. With extensive experience in designing scalable Salesforce architectures and process automation, they were previously a Lead Operations Support and Project Manager at TIM, where they developed a maintenance management system on Salesforce. Earlier in their career, they served as a Senior Analyst at S.I.E.TEL, focusing on the Assurance processes for new VAS and multimedia services. Roberto’s foundational education includes a Maturità scientifica from Liceo Scientifico Edoardo Amaldi.
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