Fidel Guzman

Fidel Guzman, MBA, is a seasoned professional with extensive experience in training and development across various industries. Currently serving as the Manager of Internal Training at ION since September 2022, Fidel has successfully facilitated onboarding programs and training initiatives globally. Prior to this role, Fidel held positions at Backstop Solutions Group as a Senior Training and Development Specialist, focusing on educational training for clients and new hires, and T-Mobile as a Lead Consultant and Trainer, where skills in sales training and team coordination were honed. Fidel's earlier career includes roles at AT&T, Planet Fitness, and J.P. Morgan, emphasizing customer service, team leadership, and operational training. Fidel holds an MBA in Business Administration, Management, and Operations from Northeastern Illinois University.