John S. is currently the APAC Technical Team Lead and Service Specialist at ION, managing a technical support team across Sydney, Tokyo, and Hong Kong. Previously, John worked as a Senior Technical Support Engineer at ION, where responsibilities included managing technical issues and ensuring service delivery for various clients. John also held roles as a Technical Support Engineer at Patsystems and as a Software Engineer and IT Manager at Treshna Enterprises, where they developed software solutions and provided client training. John earned a Graduate Diploma in Computer Science from the University of Canterbury and a Graduate Diploma in Commerce from Lincoln University.
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