Jason Diffenderfer

Director. Institutional Effectiveness & Planning at Iona College

Jason Diffenderfer is the Director of Institutional Effectiveness and Planning at Iona College. Jason has served in this role for 7 years and 3 months, and is responsible for leading the Office of Institutional Effectiveness and Planning at Iona University. Jason is also a member of the university's leadership team (President's Cabinet) and acts as a change leader by proactively identifying strategic opportunities through the use of analytics.

In their role, Jason Diffenderfer is responsible for identifying and monitoring key performance indicators (KPIs) and regularly providing information via dashboards, reports and presentations to guide strategic planning and support data-driven decision making within the University. Jason also provides data analyses and research support to other units within the University, including the President's Office, Academic Affairs, Advancement, Athletics, Enrollment Management, Finance, Human Resources, Marketing and Communications, and Student Life. Additionally, they work to advance and expand the use of analytics and forecasting to identify at-risk students, increase student success, and predict enrollment, retention, and graduation.

Prior to their current role, Jason Diffenderfer served as an Adjunct Professor at Westchester Community College for 1 year and 5 months. Jason also served as an Institutional Research Specialist at The City University of New York for 6 months, a Case Registry Supervisor at Westchester County Department of Health for 1 year and 1 month, an Educational Data Analyst at SUNY New Paltz for 1 year, and a Supervisor at Cunningham Field and Research Services, Inc. for 2 months. Additionally, they served as a Graduate Teaching Assistant at SUNY New Paltz for 10 months.

Jason Diffenderfer has a Master of Science (MS) from Pace University in Information Systems, a Master of Arts (MA) from SUNY New Paltz in Psychology, and a Bachelor of Arts (BA) from SUNY Geneseo in Psychology with minors in Biology and Organizational Behavior. Jason was a Biopsychology Research Assistant during their time at SUNY Geneseo.

The team of Jason Diffenderfer, Director. Institutional Effectiveness & Planning is responsible for the institutional effectiveness and planning of the college. This team is responsible for ensuring that the college is meeting its goals and objectives and that it is taking the necessary steps to improve its operations. The team is also responsible for developing and implementing plans to increase enrollment, improve retention, and increase graduation rates.

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