Mateus Siqueira is a Customer Success and Account Management professional with over 5 years of experience in SaaS and technology companies. They have a strong focus on customer satisfaction, retention, and revenue growth, having managed portfolios of over 50 clients and successfully drove upsell and cross-sell strategies. Currently, they work at IONICS, handling strategic client relationships while also engaging in freight negotiation for the United States market. Mateus holds an MBA in ESG from Ibmec and a Bachelor's degree in Business Administration from Universidade Federal de Santa Catarina. They are proficient in both Portuguese and English.
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