Ionos
Lukas H. is an experienced professional in sales operations and customer care, currently serving as the Head of Customer Care Sales Operations at IONOS since May 2021. In this role, Lukas H. drives revenue and EBIT growth as a Senior Manager in Business Development Strategy and Planning, overseeing European support, telesales, and retention channels for IONOS, STRATO, and ARSYS. Previous roles include Global Sales Development Manager at Sovendus GmbH and Account Manager at United Internet Media GmbH, where responsibilities included campaign management and media integration. Lukas H. began in the telecommunications sector at 1&1 Telecommunication SE, focusing on market intelligence and customer loyalty management. Educational background includes a Fachhochschulreife and training as a Kaufmann für Dialogmarketing.
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Ionos
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IONOS is a leading provider of cloud infrastructure, cloud services, and hosting with more than eight million customer contracts. The product portfolio offers everything that companies need to be successful in the cloud: from domains to classic websites and do-it-yourself solutions, from online marketing tools to full-fledged servers and IaaS solutions. The portfolio is aimed at freelancers, small businesses, and consumers as well as enterprise customers with complex IT requirements.