Sha Serafin

Sha Serafin is a Customer Service Manager at IONOS, leveraging their extensive background in BPO, staffing, and recruitment to lead teams effectively. With a decade of experience and a Bachelor’s degree in Marketing Management from the University of Iloilo, Sha has developed expertise in strategic talent acquisition and e-commerce management. Sha's previous roles include leadership positions at IntouchCX and marketing-related positions at various organizations, showcasing a strong capability in fostering collaborative work cultures while driving organizational success. Currently, Sha is dedicated to optimizing operational efficiency and business growth through a diverse skill set in marketing and management.