Edwin Watson

Edwin Watson is a seasoned professional with extensive experience in technology and customer success management. Currently serving as Chief of Staff at iONLINE Connected Networks since January 2012, Edwin collaborates closely with the CEO to enhance company culture and explore innovative growth strategies. Prior roles include Head of Customer Success, where significant improvements in support response times and productivity were achieved, and various IT support positions at WesBank and TCM. Edwin's early career involved IT technician work while pursuing a diploma in IT Networking at IIE Varsity College, complemented by a recent MBA in Business Strategy and Marketing Innovation from thePowerMBA. Additionally, Edwin has effectively leveraged social media to build a substantial following and engage with users.