IOR
Nell Bond is an accomplished leader in customer experience and digital marketing, currently serving as General Manager Customer, Marketing and Digital at IOR since May 2024. In this role, Nell oversees all marketing strategies and initiatives while championing customer-centric initiatives to enhance customer loyalty. Prior to IOR, Nell was the General Manager of Customer Optimisation at Comparethemarket.com.au, managing product development, app experiences, and customer engagement. Nell's extensive experience also includes significant tenures at Sportsbet, where various leadership roles focused on customer experience, loyalty programs, and affiliate marketing, as well as positions at Full Tilt Poker and Merge Gaming. Nell holds an MBA from Melbourne Business School and a degree in Business Marketing from Queensland University of Technology.
IOR
At IOR, we have delivered on the simple things that have kept our customers moving for 40 years. Coming up with new ideas to solve everyday problems, sharing our success and growth with the community, and keeping our promises. Since we commenced operations in 1984, we’ve grown with our customers, and we’ve been the fuelling force behind those industries critical to the lives of all Australians. Industries and businesses that put food on our plates, move goods from A to B, keep the lights on, and put a roof over our heads. The secret to our success is in our people who know the importance of listening to our customers, delivering value, and serving our communities. Together, we can do anything. We get it done. We make it happen. And no job is too big or too small. We’re proud to be the only 100% Australian-owned fuel supplier who has operations throughout the entire fuel value chain: a crude oil refinery, two import terminals, a growing bulk fuel delivery fleet, on-road and on-airport fuel networks, fuel infrastructure manufacturing, and proprietary fuel management technology. Core to our business is our on-road refuelling network, serving the needs of Australia’s transport industry. Our first location opened in Winton in 2005, and today we operate over 100 locations. Our 40-year history has been an incredible journey. And the journey is far from over. A hallmark of our success has been the emphasis placed on listening and collaborating with our customers and communities to deliver what they need to keep moving. Where our customers have a requirement for which a solution doesn’t yet exist, we have filled that gap. As industry’s energy needs evolve, we look forward to working hand in hand with our customers and growing together as we aim to serve more people, in more places by always offering better value energy solutions. No matter what the future holds, IOR will be Fuelling Australia and keeping our customers going and growing for another 40 years.