IOTX delivers Oracle CX consulting and implementation services with a disciplined, execution-first approach supported by an India-based delivery hub and onshore architectural leadership. We help mid-market and enterprise organizations create consistent, efficient, and measurable customer operations by stabilizing legacy environments, modernizing service processes, and extending automation across channels.

We address fragmented service, field, and revenue operations by designing and implementing Oracle CX architectures supported by data, automation, and AI. The focus is clarity, clean design, and technically rigorous delivery that unifies customer journeys, reduces operational friction, and improves outcomes across the lifecycle.

Our team brings more than 60 years of combined hands-on experience across Oracle B2C Service Cloud, Field Service, Integration Cloud, Intelligent Advisor, Digital Assistant, Fusion Sales and Service, and Redwood. We support clients in telecom, media, retail, healthcare, manufacturing, public services, financial services, and complex B2B environments where scale, variability, and regulatory pressure require disciplined execution and deep domain expertise.

IOTX

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IOTX

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