IP Australia
Patrick Boundy is an experienced End User Support Specialist currently employed at IP Australia, where responsibilities include leading service improvement initiatives and implementing new support processes. Prior roles include providing executive support and IT troubleshooting for various Australian government departments and agencies, including the Department of Education, Skills and Employment, the Attorney-General's Department, and the Productivity Commission. With a foundation in information technology and customer service, Patrick has developed a robust skill set in technical support, project assistance, and team coordination. Educational achievements include certificates in Information Technology, Cyber Security, and various safety courses.
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IP Australia
At IP Australia we celebrate and support the bright ideas and inventive spirit of Australians. We are the government agency responsible for administering IP rights in Australia. These are patents, trade marks, designs and plant breeder's rights. We are committed to providing a strong and competitive IP system that encourages more innovation, investment and trade, and helps to position Australia as a world leader. By contributing to the improvement of Australian and international IP systems, we are supporting Australia's economic development. For further information about what we do, visit www.ipaustralia.gov.au