Patrick Boundy

Patrick Boundy is an experienced End User Support Specialist currently employed at IP Australia, where responsibilities include leading service improvement initiatives and implementing new support processes. Prior roles include providing executive support and IT troubleshooting for various Australian government departments and agencies, including the Department of Education, Skills and Employment, the Attorney-General's Department, and the Productivity Commission. With a foundation in information technology and customer service, Patrick has developed a robust skill set in technical support, project assistance, and team coordination. Educational achievements include certificates in Information Technology, Cyber Security, and various safety courses.